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ATTRANGS - Defective product exchange request

Posted by Admin(ip:)

Date 2022-07-18 13:09:48

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Hello,

We sincerely apologize for the inconvenience this has caused you. :(

It looks like you have received defected item ((P000DZWC000J) [조합 분리형] op12384 Puff Sleeve Surplice Neck Dress // Color : Navy / Size : One size) from order number 20220706-0000023. For us to check with our shipping staff regarding this issue, please provide the following:

  • photos of the faulty item you have received
  • a video that shows the zipper is not functioning correctly
  • photos of the packaging and the sticker barcode

Once the item is confirmed to be defective, we will guide you through the next process.

Sincerely,
Marvin
ATTRANGS

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sns link

  • @instagram / @facebook
  • customer center

  • en@attrangs.com
  • CUSTOMER SERVICE :
    MON-FRI 9am-6pm(GMT+9H)
  • LUNCH 12:30pm-1:30pm(GMT+9H)
  • Closed on Sat, Sun & Holidays
  • bank info

  • NH 100067 - 56 - 137144
  • KB 087901 - 04 - 183507
  • owner : kimsino
  • company info

  • Company Romantic Women’s Apparel Attrangs
    Corporate Name. SN Fashion Group. inc
    Owner Gu Gil-Ree
    CPO Yoon Si-Young
    E-mail en@attrangs.com
    Business LIcense 215-87-38531
    E-Commerce Permit No 2015-Seoul Guro-1525
    COMPANY REGISTRATION NO. 110111-4304864
    Address 08382 Attrangs. 237-14. Guro-dong, Guro-gu, Seoul, Korea
  • Copyright 2017 attrangs All right reserved / design by MOSEN