Product Q&A

SOLD OUT POLICY

Posted by cafetest12(ip:)

Date 2015-07-15 14:43:32

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Thanks for shopping with Attrangs!

We put our best effort to fulfill your order to be delivered on the right time, but there are times when our inventory runs out fast as beyond our expectation if mass orders are submitting at once.

Once an item is sold out, we will notify you via email and proceed with the refund. Amount can be sent to the original mode of payment or as reward points.

To serve you the fast delivery service, Attrangs is not offering the exchange(other item/other option) as an option for the sold-out item. If you want the sold-out to be exchanged, we are suggesting your kind cooperation on cancelling the entire order then place a new order again with the items you have purchased and wanted to exchange with.

Thank you!

Attrangs

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Posted by Jennifer

Date 2018-10-11 12:05:54

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Please refund the money to the original payment method. And approximately how long does it take for your product to be delivered to my place, the US? Thank you.
Posted by Xiao

Date 2018-10-11 12:27:49

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Hi,

Could you please also cancle ct891the gray coat and make a refund together with ct881 to the original payment method?

Thx,
Isa
Posted by Tam Sau Lai

Date 2018-11-01 12:18:55

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order no. 20181026-0000067
I received the dresses yesterday, 30//10/2018. After trying them all, I have found one of the dress is too small in size (product code P000CPNW, OP5798). As stated in your detail view of this dress, the chest measurement for the small size is 44cm/17.3inch, but the actual measurement for the chest of the dress that I received is only 39cm/15.6inch, so the dress cannot be fitted on. As there is a big difference from the detail view and the actual measurement of the dress, therefore I would like to ask for refund . The above request has been sent to your customer center of en@attrangs.com yesterday. I am looking forward to your company's reply for the procedure of returning goods.

thanks
TAM SAU LAI
Posted by Meena Vang

Date 2020-02-13 10:23:51

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Hi, I have trouble with my order or my package because you guy didn't write my address completely and I have never received my package! My package has been sent back because of incomplete address. This is my order number
20200202-0000039. I order it since February 1st, and I have NEVER RECEIVED MY PACKAGE!! Please resend my items it to me or refund it BACK!
THANK U
Posted by Emmy

Date 2020-05-04 21:19:35

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Order Number 20200416-0000198
Hi, could you check on my order status as I still yet to receive it?
Thanks.
Posted by Heewonkim

Date 2020-09-02 00:22:46

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This comment is private.
Posted by hyemi kim

Date 2021-04-07 08:27:01

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리턴하려면 어떻게 해야되나요??
Posted by Brkdong Kim

Date 2022-07-04 15:18:30

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전 미국 시애틀에 거주하는데요. 한국 사이트와 옷 종류가 많이 다르거나 없어서 한국 사이트에서 원하는 물건을 제가 받을 수 있는지 궁금합니다. 이곳 사이트에서는 한국 사이트와 종류가 없는 것들이 많아서요. 한국 사이트에서 리스트로 해놓은 것들을 여기서는 볼 수 가 없네요. 어떻게하면 되는지요.. 답젼 부탁드립니다.