Product Q&A



Posted by cafetest12(ip:)

Date 2015-07-15 14:43:32

View 2924

Rate 0점  

Recommend Recommend this


Thanks for shopping with Attrangs!

We put our best effort to fulfill your order to be delivered on the right time, but there are times when our inventory runs out fast as beyond our expectation if mass orders are submitting at once.

Once an item is sold out, we will notify you via email and proceed with the refund. Amount can be sent to the original mode of payment or as reward points.

To serve you the fast delivery service, Attrangs is not offering the exchange(other item/other option) as an option for the sold-out item. If you want the sold-out to be exchanged, we are suggesting your kind cooperation on cancelling the entire order then place a new order again with the items you have purchased and wanted to exchange with.

Thank you!




Please enter password to remove or edit this post.

Comments List

  • Posted by Jennifer

    Date 2018-10-11 12:05:54

    Rate 0points  

    Spam Please refund the money to the original payment method. And approximately how long does it take for your product to be delivered to my place, the US? Thank you.
  • Posted by Xiao

    Date 2018-10-11 12:27:49

    Rate 0points  

    Spam Hi,

    Could you please also cancle ct891the gray coat and make a refund together with ct881 to the original payment method?

  • Posted by Tam Sau Lai

    Date 2018-11-01 12:18:55

    Rate 0points  

    Spam order no. 20181026-0000067
    I received the dresses yesterday, 30//10/2018. After trying them all, I have found one of the dress is too small in size (product code P000CPNW, OP5798). As stated in your detail view of this dress, the chest measurement for the small size is 44cm/17.3inch, but the actual measurement for the chest of the dress that I received is only 39cm/15.6inch, so the dress cannot be fitted on. As there is a big difference from the detail view and the actual measurement of the dress, therefore I would like to ask for refund . The above request has been sent to your customer center of yesterday. I am looking forward to your company's reply for the procedure of returning goods.

  • Posted by Meena Vang

    Date 2020-02-13 10:23:51

    Rate 0points  

    Spam Hi, I have trouble with my order or my package because you guy didn't write my address completely and I have never received my package! My package has been sent back because of incomplete address. This is my order number
    20200202-0000039. I order it since February 1st, and I have NEVER RECEIVED MY PACKAGE!! Please resend my items it to me or refund it BACK!
Edit Comment




/ byte

Edit Cancel

Password :

OK Cancel

Add Comment




/ byte


Please type without any spaces.

Comments can be added by only.

sns link

  • @instagram / @facebook
  • customer center

  • Customer service Operations hours :
    Weekdays AM 09:00 ~ PM 12:30 / PM 01:30 ~ PM 06:00 (GMT +9)
  • Closed on Weekends and Holidays
  • bank info

  • NH 100067 - 56 - 137144
  • KB 087901 - 04 - 183507
  • owner : kimsino
  • company info

  • Company Romantic Women’s Apparel Attrangs
    Corporate Name. SN Fashion Group. inc
    Owner Gu Gil-Ree
    CPO Yoon Si-Young
    Business LIcense 215-87-38531
    E-Commerce Permit No 2015-Seoul Guro-1525
    COMPANY REGISTRATION NO. 110111-4304864
    Address 08382 Attrangs. 237-14. Guro-dong, Guro-gu, Seoul, Korea
    RETURN/EXCHANGE ADDRESS (to) 08382 Attrangs. B1, 237-14. Guro-dong, Guro-gu, Seoul, Korea
  • Copyright 2017 attrangs All right reserved / design by MOSEN